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Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our site, we collect necessary personal information such as your name, address and email address to complete the order. When you browse our site, we automatically receive your computer’s internet protocol (IP) address which provides us with information about your browser and operating system.

CONSENT

When you place an order with us, you are giving us express consent to collect the information required to complete the order. If we ask for information for a secondary reason such as marketing or to send out further updates, we will request your express permission and provide you with an opportunity to decline.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, use or disclosure your information, at any time, by contacting us at customercare@tenshilifecare.co.in.

DISCLOSURE

We may disclose your personal information if we are required by law to do so.

SHOPIFY

Our store is hosted on Shopify Inc. An online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

THIRD-PARTY SERVICES

The third-party providers we use only collect, use and disclose your personal information to the extent deemed necessary to perform the services required to complete the sale. Once you leave our website or are redirected to their website, you are no longer governed by our privacy policy.

SECURITY

To protect your information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately used, accessed, disclosed, altered or destroyed.Your credit card information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.

COOKIES

The following is a list of cookies that is used on Velbiom.com you may choose to opt out of these or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will update it on our website, so that you are aware of what information we collect, how we use it, and under what circumstances, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at customercare@tenshilifecare.co.in

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